Introducing Mayday for concrete5

Fixed price concrete5 troubleshooting

Mayday

Struggling with concrete5?

There are many resources out there to help you get up and running with concrete5 but sometimes you just get stuck - you can't find the answers yourself and you can't get the help you need, either at all, or at least not as quickly as you need it.

Enter Mayday for concrete5 - our new fixed price troubleshooting service for concrete5 users.

How does it work?

It's simple. Submit a mayday request and pay an upfront fixed price for assistance. Experienced concrete5 developers pick up your request and attempt to assist. We'll either fix your issue, or provide a detailed diagnosis on which you can act. If we can't at least diagnose the problem, we'll refund your money. There's no risk at all on your part.

Pricing

Normal pricing is $49.00 (USD) per single issue. Submit one issue and in most cases that is all you will pay. If it's a huge involved thing that we think we can solve, but can't possibly do for $49.00, we'll diagnose and offer you a quotation for the work.  

We also reserve the right to break mayday requests that include multiple issues, up into their component parts, though we will make you fully aware of the cost upfront, so you can decide if you wish to proceed with any or all issues.

And remember, however we quote you, though you pay upfront, if we can't diagnose or fix your issue, we refund whatever we charged you for that issue - every cent of it. You have nothing to lose.

Confidentiality

We've a proven track record of respecting your privacy and keeping confidential information secure. You can trust us with login credentials for services such a CPanel, FTP, and concrete5 itself.

Get started


 I agree, I will need to pay $49 via Paypal before support can start.
I agree not to send confidential information in this form. I understand that, should my mayday request be deemed to comprise multiple issues, they will be split and a cost for assistance quoted. I will have the option to accept or decline assistance at that point.
 
 

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How it all stacks up

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Learning resources for concrete5 Developers & Administrators

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Users in our rapidly growing concrete5 community

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Downloads & code snippets for you to utilize

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Themes & Add-ons to extend your concrete5 website